Here are our top ten recommendations if you are looking for the best books to read in Communication Skills. We have made sure our list is diverse to cater to the interests of different types of readers.
1. Never Split the Difference: Negotiating as if Your Life Depended on It
A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations - whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head, revealing the skills that helped him and his colleagues succeed where it mattered most: in saving lives. In this practical guide, he shares the nine effective principles - counterintuitive tactics and strategies - you, too, can use to become more persuasive in both your professional and personal lives. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
- Author: Chris Voss
- Genre: Business & Money, Management & Leadership, Negotiating
2. Stories That Stick: How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
A clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies. You keep hearing how story is the latest-and-greatest business tool, and that storytelling can do everything—from helping leaders better communicate to motivating sales teams and winning customers away from competitors. But what stories do you need to tell? And how do you tell them? In Stories That Stick , Kindra Hall, professional storyteller and nationally-known speaker, reveals the four unique stories you can use to differentiate, captivate, and elevate: the Value Story, to convince customers they need what you provide; the Founder Story, to persuade investors and customers your organization is worth the investment; the Purpose Story, to align and inspire your employees and internal customers; and the Customer Story, to allow those who use your product or service to share their authentic experiences with others. Telling these stories well is a simple, accessible skill anyone can develop. With case studies, company profiles, and anecdotes backed with original research, Hall presents storytelling as the underutilized talent that separates the good from the best in business. She offers specific, actionable steps readers can take to find, craft, and leverage the stories they already have and simply aren’t telling. Every person, every organization has at least four stories at their disposal. Will you tell yours?
- Author: Kindra Hall
- Publisher: HarperCollins Leadership (September 24, 2019)
- Genre: Kindle Store, Kindle eBooks, Business & Money
3. How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships
"You'll not only break the ice, you'll melt it away with your new skills." -Larry King "The lost art of verbal communication may be revitalized by Leil Lowndes." -Harvey McKay, author of How to Swim with the Sharks Without Being Eaten Alive What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover). In business, they rise swiftly to the top of the corporate ladder. What is their “Midas touch?” What it boils down to is a more skillful way of dealing with people. The author has spent her career teaching people how to communicate for success. In her book How to Talk to Anyone , Lowndes offers 92 easy and effective sure-fire success techniques - she takes the listener from first meeting all the way up to sophisticated techniques used by the big winners in life. In this information-packed audiobook you’ll find: 9 ways to make a dynamite first impression 14 ways to master small talk, “big talk,” and body language 14 ways to walk and talk like a VIP or celebrity 6 ways to sound like an insider in any crowd 7 ways to establish deep subliminal rapport with anyone 9 ways to feed someone’s ego (and know when NOT to!) 11 ways to make your phone a powerful communications tool 15 ways to work a party like a politician works a room 7 ways to talk with tigers and not get eaten alive In her trademark entertaining and straight-shooting style, Leil gives the techniques catchy names so you’ll remember them when you really need them, including: “Rubberneck the Room,” “Be a Copyclass,” “Come Hither Hands,” “Bare Their Hot Button,” “The Great Scorecard in the Sky,” and “Play the Tombstone Game,” for big success in your social life, romance, and business. How to Talk to Anyone , which is an update of her popular book, Talking the Winner's Way (see the 5-star reviews of the latter) is based on solid research about techniques that work! By the way, don't confuse How to Talk to Anyone with one of Leil's previous books, How to Talk to Anybody About Anything . This one is completely different!
- Author: Leil Lowndes
- Genre: Business & Money, Skills, Communications
4. Limitless: Upgrade Your Brain, Learn Anything Faster, and Unlock Your Exceptional Life
An instant New York Times bestseller and #1 Wall Street Journal bestseller. JIM KWIK, the world’s #1 brain coach, has written the owner’s manual for mental expansion and brain fitness. Limitless gives people the ability to accomplish more--more productivity, more transformation, more personal success and business achievement--by changing their Mindset, Motivation, and Methods. These “3 M’s” live in the pages of Limitless along with practical techniques that unlock the superpowers of your brain and change your habits. For over 25 years, Jim Kwik has worked closely with successful men and women who are at the top in their fields as actors, athletes, CEOs, and business leaders from all walks of life to unlock their true potential. In this groundbreaking book, he reveals the science-based practices and field-tested tips to accelerate self learning, communication, memory, focus, recall, and speed reading, to create fast, hard results. Learn how to: FLIP YOUR MINDSET Your brain is like a supercomputer and your thoughts program it to run. That’s why the Kwik Brain process starts with unmasking assumptions, habits, and procrastinations that stifle you, redrawing the borders and boundaries of what you think is possible. It teaches you how to identify what you want in every aspect of your life, so you can move from negative thinking to positive possibilities. IGNITE YOUR MOTIVATION Uncovering what motivates you is the key that opens up limitless mental capacity. This is where Passion + Purpose + Energy meet to move you closer to your goals, while staying focused and clear. Your personal excitement will be sustainable with self-renewing inspirations. Your mind starts strong, stays strong, and drives further exponentially faster. MASTER THE METHOD We’ve applied the latest neuroscience for accelerated learning. Our process, programs, podcasts, and products unleash your brain’s own superpowers. Finish a book 3x faster through speed reading (and remember every part of it), learn a new language in record time, and master new skills with ease. These are just a few of the life-changing self-help benefits. With Kwik Brain, you’ll get brain-fit and level-up your mental performance. With the best Mindset, Motivation and Method, your powers become truly limitless.
- Author: Jim Kwik
- Publisher: Hay House Inc.; Illustrated edition (April 7, 2020)
- Genre: Business & Money, Business Culture
- ISBN: 978-1401958237
- Dimensions: 6.31 x 1.13 x 9.31 inches
5. Building a StoryBrand: Clarify Your Message So Customers Will Listen
New York Times best-selling author Donald Miller uses the seven universal elements of powerful stories to teach listeners how to dramatically improve how they connect with customers and grow their businesses. Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services. Building a StoryBrand does this by teaching listeners the seven universal story points all humans respond to, the real reason customers make purchases, how to simplify a brand message so people understand it, and how to create the most effective messaging for websites, brochures, and social media. Whether you are the marketing director of a multibillion-dollar company, the owner of a small business, a politician running for office, or the lead singer of a rock band, Building a StoryBrand will forever transform the way you talk about who you are, what you do, and the unique value you bring to your customers.
- Author: Donald Miller
- Genre: Business & Money, Job Hunting & Careers, Guides
6. How To Win Friends and Influence People
You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make it work for you! Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsellers of all time, How to Win Friends & Influence People will teach you: -Six ways to make people like you -Twelve ways to win people to your way of thinking -Nine ways to change people without arousing resentment And much more! Achieve your maximum potential—a must-read for the twenty-first century with more than 15 million copies sold!
- Author: Dale Carnegie
- Publisher: Simon & Schuster (August 24, 2010)
- Genre: Kindle Store, Kindle eBooks, Business & Money
7. Start with No: The Negotiating Tools that the Pros Don't Want You to Know
Start with No offers a contrarian, counterintuitive system for negotiating any kind of deal in any kind of situation - the purchase of a new house, a multimillion-dollar business deal, or where to take the kids for dinner. Think a win-win solution is the best way to make the deal? Think again. For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions. It teaches you how to ignore the siren call of the final result, which you can’t really control, and how to focus instead on the activities and behavior that you can and must control in order to successfully negotiate with the pros. The best negotiators: Aren’t interested in "yes" - they prefer "no" Never, ever rush to close, but always let the other side feel comfortable and secure Are never needy; they take advantage of the other party’s neediness Create a "blank slate" to ensure they ask questions and listen to the answers, to make sure they have no assumptions and expectations Always have a mission and purpose that guides their decisions Don’t send so much as an email without an agenda for what they want to accomplish Know the four "budgets" for themselves and for the other side: time, energy, money, and emotion Never waste time with people who don’t really make the decision Start with No is full of dozens of business as well as personal stories illustrating each point of the system. It will change your life as a negotiator. If you put to good use the principles and practices revealed here, you will become an immeasurably better negotiator.
- Author: Jim Camp
- Genre: Business & Money, Management & Leadership, Management
8. Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
A runaway best seller in Sweden that has sold more than a million copies worldwide, Surrounded by Idiots shares a groundbreaking new method of understanding the people around you that will change how you interact with everyone from your coworkers to your spouse. Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person. Instead of being bogged down with overly technical categorizations, the simple four color system allows you to speedily identify a friend or coworker and adjust how you speak and share with them. Surrounded by Idiots is full of practical information for interacting with people based on their color, including the strengths and weaknesses of all the profiles, how to give positive and negative feedback to each, and the best way to word an email when writing to someone with a different profile. PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
- Author: Thomas Erikson
- Genre: Self-Help, Relationships, Interpersonal Relations
9. How Highly Effective People Speak: How High Performers Use Psychology to Influence With Ease (Speak for Success)
Why do we think what we think? Think we know what we think we know? Believe what we believe? Like what we like? Do what we do? Why do others trust or distrust us? Respect or disrespect us? Listen to or ignore us? Reach out to or neglect us? Like or dislike us? Praise or slander us? Believe or doubt us? That's not all... Why do others follow our lead or stand in our way? Give us opportunities or send them elsewhere? Support our striving for success and appreciate our message or toss it – and us – aside? Decades of cutting-edge (but unheard-of) scientific research presents an answer... Because hidden, little-known secrets of psychology influence everything about us... Neglecting them is swimming upstream. You can't change minds, win friends, or influence people. You can't earn undivided attention or get the respect you deserve. You undermine your professional image, stagnate your career, and destroy your confidence until communication makes you anxious. You don't deserve this. Neither did I. I remember wondering, "Why do people never support my ideas? Why am I drowning in a sea of 'sorry, maybe later' (AKA never)? Why have I stopped succeeding?" Luckily, everything changed when I answered one question... What are the communication habits of highly effective people? It comes down to one secret: Highly effective people speak how the human mind evolved to interpret information. The result? They easily persuade and instantly influence, turning communication from an obstacle into an opportunity. They enrich their careers, get more done, and advance with stunning speed. They impact and inspire others, rising to positions of leadership. They quickly succeed, excel with ease, and shape the world. They attract support, feel confident, and smash goal after goal. Who are they? Presidents and CEOs; top-performers and respected professionals; leaders and visionaries. And here's my question to you: Will you be one of them? In How Highly Effective People Speak , you'll discover 194 communication habits of highly effective people (proven by 57 scientific studies ) including: How to get more done with less effort by influencing others to support you How to attract others (instead of turning them away and seeming unfriendly) with the correct type of body language How to make people systematically, predictably, and reliably overweigh your opinion by activating the availability bias How to charge more or pay less (for the same product) and win every negotiation with the anchoring effect How to effortlessly make others want something by activating one little-known cognitive bias (called "essential" by billionaire investor Charlie Munger, partner to Warren Buffet) How to lead with ease and reliably influence teams by using the contrast effect How to effortlessly speak with memorable eloquence by applying 2,000-year-old secrets of powerful language How to ace every interview, meeting, and presentation with ease by activating agent detection bias How to quickly diffuse all objections by activating the little-known (but extremely powerful) zero-risk bias How to make people believe something even if they think the exact opposite with the illusory truth effect How to appear authoritative, trustworthy, and capable in 10 seconds by activating the halo effect How to combine the science of psychology with the art of communication and create a critical competitive advantage in life
- Author: Peter Andrei
- Publisher: Independently published (May 29, 2020)
- Genre: Business & Money, Business Culture
- ISBN: 979-8649598507
- Dimensions: 5.5 x 0.55 x 8.5 inches
10. The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
***Please contact email@example.com if you purchased your book new and the access code is denied. Based on the #1 New York Times bestseller The 5 Love Languages®(over 12 million copies sold), Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to improve staff morale, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 300,000 copies and translated into 16 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). ***Please contact firstname.lastname@example.org if you purchased your book new and the access code is denied. The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.
- Author: Gary Chapman
- Publisher: Northfield Publishing; 1st edition (January 1, 2019)
- Genre: Business & Money, Business Culture
- ISBN: 978-0802418401
- Dimensions: 5.5 x 0.5 x 8.5 inches